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Error Code 36 returned starting OpenAccess service on port being used

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TitleError Code 36 returned starting OpenAccess service on port being used
URL NameError-Code-36-returned-starting-OpenAccess-service-on-port-being-used
Article Number000120802
EnvironmentProduct: OpenAccess SDK
Version: All supported versions
OS: All supported platforms
Database: NA
Application: N/A
Question/Problem Description
Starting the OpenAccess service returns Error Code 36 but it doesn't look like there is any problem with system resources. How can a user find out the reason why this error is returned?
Steps to Reproduce
Clarifying Information
The OpenAccess Service log shows the below

Multi session service is starting.
ErrorCode=2321, Network problem, listener could not be started because port is already in use
Session Manager.SESMGR_Start:19252(): ErrorCode=2321, Network problem, listener could not be started because port is already in use
Session Manager.SESMGR_Start:19030(SESMGR_Listen_Create): ErrorCode=2042, Problem with listener component
Session Manager.SESMGR_Listen_Create:1715(SESMGR_Listen_EpCreate): ErrorCode=2016, Transport endpoint error
Session Manager.SESMGR_Listen_EpCreate:1602(TrEndPoint_PassiveOpen): ErrorCode=2016, Transport endpoint error
Transport Manager.TrEndPoint_PassiveOpen:5787(TrEndPoint_Socket_Create/Bind): ErrorCode=2615, Transport endpoint could not be bound to address
TCP/IP.TrEndPoint_Socket_Bind:2448(bind): ErrorCode=2598, (53.98)
Session Manager.SESMGR_Listen_EpCreate:1602(TrEndPoint_PassiveOpen): ErrorCode=2016, Transport endpoint error
Transport Manager.TrEndPoint_PassiveOpen:5787(TrEndPoint_Socket_Create/Bind): ErrorCode=2688, No support for the specified address family
 TCP/IP.TrEndPoint_Socket_Create:2275(socket): ErrorCode=2597, (53.97)
 
Error MessageError Code 36

ErrorCode=2321, Network problem, listener could not be started because port is already in use
Defect Number
Enhancement Number
Cause
A service is already running on the port that the user is trying to use to start the OpenAccess service.
Resolution
Ensure that the OpenAccess service port is not being used by another service and no other service is running on that port before starting the OpenAccess service.
Workaround
Notes
References to other documentation:
Progress Article(s):
"Error Code 36 returned by Oasload.OaServerControl with OpenAccess SDK."
Last Modified Date11/20/2020 6:57 AM
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