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Licensed installation with ODBC drivers on Windows fails

Information

 
TitleLicensed installation with ODBC drivers on Windows fails
URL NameLicensed-installation-with-ODBC-drivers-on-windows-32-bit-platform-fails
Article Number000111550
EnvironmentProduct: Progress DataDirect for ODBC
Version: 8.0
OS: Windows
Database: All supported databases
Application: All supported applications
Question/Problem Description
A  licensed installation for the 8.0 installer for Windows fails with the error below.
Steps to ReproducePerform a licensed installation with ODBC 8.0 installer for Windows
On the Product Registration page, enter the license key and click 'Validate'.

Current Product Behavior: Licensed installation fails
Expected Product Behavior: Licensed installation should be successful
Clarifying Information
Error Message"Key for SQL Server Wire Protocol does not match the supported Platform"
"Key for MonogDB Wire Protocol does not match the supported Platform"
"Key for Salesforce Wire Protocol does not match the supported Platform"
Defect NumberDefect XDBC-9958
Enhancement Number
Cause
Resolution
Fixed in the hot fix installer dated October 20, 2018 or later.

Refer to Connect and Connect64 for ODBC hot fix download and install instructions for instructions to download and install the hot fix.
Workaround
Notes
Last Modified Date11/20/2020 6:52 AM
Files
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