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Oracle Service Cloud text fields truncated when querying text data that contains a carriage return

Information

 
TitleOracle Service Cloud text fields truncated when querying text data that contains a carriage return
URL NameOracle-Service-Cloud-text-fields-truncated-when-querying-text-data-that-contains-a-carriage-return
Article Number000183812
EnvironmentProduct: Connect for ODBC Oracle Service Cloud driver
Version: 7.10.06.140
OS: All supported platforms
Database: Oracle Service Cloud
Application: All supported applications
Question/Problem Description
Oracle Service Cloud text fields truncated when querying text data that contains a carriage return with the Connect for ODBC Oracle Service Cloud driver.
Steps to Reproduce
Clarifying Information
When text data contains a carriage return, a query returning large result sets will be truncated. Small result sets won’t return any results after the carriage return 
Error Message
Defect NumberDefect 39074
Enhancement Number
Cause
The CSV parsing logic was not handling mixed line endings correctly 
Resolution
Fixed in hot fix 07.16.0145

Refer to Connect and Connect64 for ODBC hot fix download and install instructions for instructions on how to download and install the hot fix.
Workaround
Notes
Last Modified Date9/27/2016 7:38 PM
Files
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