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Article

URL to upload files to Datadirect Dropbox

Information

 
TitleURL to upload files to Datadirect Dropbox
URL NameURL-to-upload-files-to-Datadirect-Dropbox
Article Number000130542
EnvironmentProduct: DataDirect
Version: All supported versions
OS: All supported platforms
Database: All supported databases
Application: All supported applications
Question/Problem Description
What is the URL for uploading files to Datadirect DropBox?
How to upload files to Datadirect DropBox location for transfer to support?
Steps to Reproduce
Clarifying Information
Error Message
Defect Number
Enhancement Number
Cause
Resolution
To upload files larger than 25MB to Progress Technical Support, follow the instructions below:

1. Go to the following URL:
     https://progress.thruinc.net/dropboxcommon.aspx?toemail=noreply-dropbox-openedge@progress.com
2. Enter the email address of the sender in the From field.
3. Enter a Subject line that includes the case number and either company name the file is coming from or a short description of the case involved.
4. Enter a message in the Message editor if desired
5. Either drag and drop files into the "Select files to upload" area or select the "Browser Upload" link and upload the files one at a time by navigating the the file.
6. Enter the random verification code.
7. Click Upload when finished selecting all files for upload.
 
Workaround
Notes
Last Modified Date10/6/2017 4:58 AM
Files
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