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Unable to start Oracle Service Cloud service after Java update

Information

 
TitleUnable to start Oracle Service Cloud service after Java update
URL NameUnable-to-start-Oracle-Service-Cloud-service-after-Java-update
Article Number000113892
EnvironmentProduct: Progress DataDirect for ODBC for Oracle Service Cloud driver
Version: 7.1
OS: Windows 64-bit
Database: Oracle Service Cloud
Application: SQL Server Linked Server
Question/Problem Description
Jobs are failing as the Progress DataDirect Oracle Service Cloud SQL Engine Service is not running. Attempts to start the service from the Services.msc are failing with the below error
Steps to Reproduce
Clarifying Information
Java update was done recently
Error MessageWindows could not start the Progress DataDirect Oracle Service Cloud SQL Engine service on Local Computer.
Error 1067: The process terminated unexpectedly

[DataDirect][ODBC Oracle Service Cloud driver]Connection refused. Verify Host Name and Port Number. Verify that the SQL Engine service is running
Defect Number
Enhancement Number
Cause
The value in the Java Path configuration option of the SQL Engine Server Settings of the Oracle Service Cloud ODBC DSN configuration did not have a valid java.exe present after the Java install. The java.exe paths had changed.
Resolution
Providing a valid fully qualified path to java.exe in the Java Path configuration option of the SQL Engine Server Settings of the Oracle Service Cloud ODBC DSN configuration resolved the issue.
Workaround
Notes
Last Modified Date8/29/2018 9:27 PM
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