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Error "Hybrid Data Pipeline's Web User Interface Access is denied" after upgrading

Information

 
TitleError "Hybrid Data Pipeline's Web User Interface Access is denied" after upgrading
URL Nameerror-hybrid-data-pipeline-s-web-user-interface-access-is-denied-after-upgrading
Article Number000113573
EnvironmentProduct: DataDirect Hybrid Data Pipeline
Version: 4.5
Application: Web UI
Question/Problem Description
After upgrading Hybrid Data Pipeline (HDP) to version 4.5, the error below occurs when attempting to log in to the Web UI.

Log hdpui-service-api.log shows:
24-04-2019 18:19:25,559 ERROR hdpa:? [ip=127.0.0.1] [wid=c3787026-2dad-4ddf-89ec-0fcde7a282e7] [url=http://localhost:8080/api/public/webOperations] [statusCode=403] [errorMsg=You lack the permissions to access this url.] [resp={"error":{"code":222208103,"message":{"lang":"en-US","value":"You lack the permissions to access this url."}}}] 
24-04-2019 18:19:25,562 ERROR IPWhiteListServiceImpl:? [ip=127.0.0.1] [wid=c3787026-2dad-4ddf-89ec-0fcde7a282e7] [msg=Exception occurred while calling the DAS url : http://localhost:8080/api/public/webOperations] 
Steps to Reproduce
Clarifying Information
Error MessageHybrid Data Pipeline's Web User Interface Access is denied. Please contact your Administrator.
Defect NumberDefect HDP-3860
Enhancement Number
Cause
The exact cause is not known at this time.
Resolution
Fixed in hot fix 4.5.0.65.
Refer to article Hybrid Data Pipeline hot fix download and install instructions for instructions on how to download and install the hot fix.
Workaround
Contact Technical Support for a workaround.
Notes
Last Modified Date11/20/2020 7:01 AM
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