Feedback

Feedback

Did this article resolve your question/issue?

   

Article

Fields "UsedLicense" and "TotalLicenses" are missing when using the ODBC Salesforce Driver

Printable View

Information

 
TitleFields "UsedLicense" and "TotalLicenses" are missing when using the ODBC Salesforce Driver
URL Namefields-usedlicense-and-totallicenses-are-missing-when-using-the-odbc-salesforce-driver
Article Number000180838
EnvironmentProduct: Connect for ODBC Salesforce Driver
Version: 7.1
OS: Windows
Database: Salesforce
Application: All Supported Applications
Question/Problem Description
When executing a SELECT * from USERLICENSE table against Salesforce, the only fields returned are RowID, Licensedefinitionkey, SysName, MonthlyLoginsusers, and Monthlyloginsentitlement. The fields UsedLicense and TotalLicenses are not being returned.
Steps to Reproduce1. Connect the Salesforce ODBC Driver with a Supported API
2. Run the following query: SELECT * from USERLICENSE
3. Verify only the following fields are returned: RowID, Licensedefinitionkey, SysName, MonthlyLoginsusers, and Monthlyloginsentitlement
Clarifying Information
Error Message
Defect Number
Enhancement Number
Cause
These fields were added in API 32, however, they are only exposed in the API to Salesforce users who are part of the Salesforce pilot program.
 
The SOAP API documentation states that in order to gain access to these fields using SOAP, you need to enroll in the "API Access to User License Pilot Program" as described in this URL:
https://developer.salesforce.com/docs/atlas.en-us.api.meta/api/sforce_api_objects_userlicense.htm?search_text=USERRECORDACCESS
Resolution
Contact Salesforce to enable the pilot program.
Workaround
Notes
Last Modified Date2/23/2017 7:50 PM
Files
Disclaimer The origins of the information on this site may be internal or external to Progress Software Corporation (“Progress”). Progress Software Corporation makes all reasonable efforts to verify this information. However, the information provided is for your information only. Progress Software Corporation makes no explicit or implied claims to the validity of this information.

Any sample code provided on this site is not supported under any Progress support program or service. The sample code is provided on an "AS IS" basis. Progress makes no warranties, express or implied, and disclaims all implied warranties including, without limitation, the implied warranties of merchantability or of fitness for a particular purpose. The entire risk arising out of the use or performance of the sample code is borne by the user. In no event shall Progress, its employees, or anyone else involved in the creation, production, or delivery of the code be liable for any damages whatsoever (including, without limitation, damages for loss of business profits, business interruption, loss of business information, or other pecuniary loss) arising out of the use of or inability to use the sample code, even if Progress has been advised of the possibility of such damages.


Copyright © 2022 Progress Software Corporation and/or its subsidiaries or affiliates.
All Rights Reserved.

Progress, Telerik, Ipswitch, Chef, Kemp, Flowmon and certain product names used herein are trademarks or registered trademarks of Progress Software Corporation and/or one of its subsidiaries or affiliates in the U.S. and/or other countries. See Trademarks for appropriate markings.

Terms of Use Privacy Center Security Center Trademarks License Agreements Code of Conduct Careers Offices
Do Not Sell My Personal Information