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Hybrid Data Pipeline On-Premises Connector installation fails with invalid credentials error

Information

 
TitleHybrid Data Pipeline On-Premises Connector installation fails with invalid credentials error
URL Namehybrid-data-pipeline-on-premises-connector-installation-fails-with-invalid-user-error
Article Number000118191
EnvironmentProduct: Hybrid Data Pipeline On-Premises Connector
Version: All supported versions
OS: Windows
Application: Installer
Question/Problem Description
When installing the On-Premises Connector, after providing the user ID and password for a newly created tenant administrator, the error below was returned and the installation rolled back.
Steps to Reproduce
Clarifying Information
Error MessageThe credentials entered are not valid...
Defect Number
Enhancement Number
Cause
The user had not been validated in Hybrid Data Pipeline.
Resolution
Log in to the Hybrid Data Pipeline WebUI as the newly created tenant administrator and change the password.
Workaround
Notes
Last Modified Date12/20/2019 6:48 PM
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