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"Key does not match the supported platform" error on installation

Information

 
Title"Key does not match the supported platform" error on installation
URL Namekey-does-not-match-the-supported-platform-error-on-installation
Article Number000125012
EnvironmentProduct: Progress DataDirect for ODBC
Version: 8.0
OS: Windows
Application: Installer
Question/Problem Description
Installing a 32-bit driver using a 64-bit workstation license returns the error below when validating the license key.
Steps to Reproduce
Clarifying Information
Error MessageKey for XXXXXXX does not match the supported Platform
Defect Number
Enhancement Number
Cause
The license key was 64-bit for a 32-bit installer.
Resolution
Request a 32-bit license key to use with the 32-bit installer.
Workaround
Notes
References to other documentation:
Progress article:
 Need help with a DataDirect Connect product License?
Last Modified Date11/20/2020 7:00 AM
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