To purchase or renew a SupportLink maintenance agreement, please
contact SupportLink Sales.
If you have not yet purchased a DataDirect product and have an inquiry, please contact our Sales team for assistance.
There are 3 ways to contact
DataDirect SupportLink:
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To speak with a
Technical Support Engineer,
please contact us by phone. Please use this option for critical issues where immediate assistance is desired. |
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Log and manage your
issues with SupportLink
Online. |
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Submit the form below.
A search will be
performed on our Knowledgebase, and you will be given the option to
continue submitting a new support issue if no resolution is found.
* indicates required field
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| Product / Region |
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| If you are located in Japan, please email us directly at supportlink@datadirect.co.jp. |
| If you are outside the United States and purchased from a distributor, contact the distributor both to purchase a SupportLink agreement and to receive support. |
Product Details:
Tell us about the DataDirect product you are using and your environment. |
| Urgency |
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Error message
If you are requesting support for a specific error message, enter the details of the error message below. It may help resolve your request sooner if we do not need to ask for this information later. |
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Problem Description
Please provide as much detail as possible about your problem or question. |
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